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Exit, voice, and loyalty: responses to decline in firms, organizations, and states
Albert O. Hirschman
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Frontmatter
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1 Introduction and Doctrinal Background (page 1)
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2 Exit (page 21)
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3 Voice (page 30)
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4 A Special Difficulty in Combining Exit and Voice (page 44)
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5 How Monopoly Can be Comforted by Competition (page 55)
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6 On Spatial Duopoly and the Dynamics of Two-Party Systems (page 62)
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7 A Theory of Loyalty (page 76)
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8 Exit and Voice in American Ideology and Practice (page 106)
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9 The Elusive Optimal Mix of Exit and Voice (page 120)
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Appendixes
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A. A simple diagrammatic representation of voice and exit (page 129)
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B. The choice between voice and exit (page 132)
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C. The reversal phenomenon (page 138)
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D. Consumer reactions to price rise and quality decline in the case of several connoisseur goods (page 141)
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E. The effects of severity of initiation on activism: design for an experiment (in collaboration with Philip G. Zimbardo and Mark Snyder) (page 146)
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Index (page 157)
Journal Abbreviation | Label | URL |
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JF | 25.5 (Dec. 1970): 1194-95 | http://links.jstor.org/sici?sici=0022-1082%28197012%2925%3A5%3C1194%3AEVALRT%3E2.0.CO%3B2-C |
JEL | 8.3 (Sep. 1970): 811-814 | http://links.jstor.org/sici?sici=0022-0515%28197009%298%3A3%3C811%3AEVALRT%3E2.0.CO%3B2-3 |
SF | 49.3 (Mar. 1971): 502 | http://links.jstor.org/sici?sici=0037-7732%28197103%2949%3A3%3C502%3AEVALRT%3E2.0.CO%3B2-1 |
JPE | 81.4 (Jul. 1973): 1042-1045 | http://links.jstor.org/sici?sici=0022-3808%28197307%2F08%2981%3A4%3C1042%3AEVALRT%3E2.0.CO%3B2-W |
BJPoS | 4.1 (Jan. 1974): 79-107 | http://links.jstor.org/sici?sici=0007-1234%28197401%294%3A1%3C79%3AEVALRT%3E2.0.CO%3B2-4 |
WP | 29.3 (Apr. 1977): 462-475 | http://links.jstor.org/sici?sici=0043-8871%28197704%2929%3A3%3C462%3ATSOEPD%3E2.0.CO%3B2-G |
Citable Link
Published: 1970
Publisher: Harvard University Press
- 9780674276505 (hardcover)
- 9780674276604 (paper)